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Knowledge Base

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Frequently Asked Questions

How do I integrate RFP.ai with Slack or Microsoft Teams?

Visit Settings → Integrations and click "Connect Slack" or "Connect Teams". You'll need a Starter plan or higher for Slack, and Professional or higher for Teams.

How does the AI answer RFP questions?

RFP.ai uses advanced AI to search your uploaded documents (knowledge base) and generate accurate answers with source citations. Every answer includes confidence scores and references to the specific documents used.

What file formats are supported?

RFP.ai supports PDF, Word (DOCX), Excel (XLSX), PowerPoint (PPTX), and plain text files. Files are automatically processed and added to your knowledge base for instant search and answering.

Can I export my RFP responses?

Yes! You can export responses in multiple formats: generate new Word/PDF documents, export to Excel/CSV for data analysis, or download your original uploaded file with answers automatically filled in. Works with any PDF, Word, or Excel RFP—fillable forms or regular documents. All exports include source citations and approved answers only.

Still need help? Reach out to our support team at [email protected]

Average response time: 24 hours