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Cookie Policy

Last Updated: March 30, 2026
Effective Date: March 30, 2026


1. Introduction

This Cookie Policy explains how RFP.ai ("we," "our," or "us") uses cookies and similar technologies when you use our Service at https://rfp.ai.

This policy should be read together with our Privacy Policy and Terms of Service.


2. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit a website. They help websites:

  • Remember your preferences
  • Understand how you use the site
  • Provide security and functionality
  • Improve your experience

Similar Technologies include:

  • Local storage
  • Session storage
  • Web beacons
  • Pixels

3. Types of Cookies We Use

3.1 Essential Cookies, Similar Storage, and Security Diagnostics (Required)

We use essential cookies, similar storage technologies, and service-protection diagnostics that are necessary for security, authentication, fraud prevention, service reliability, and core product functionality. The exact names and durations may change as we update our infrastructure.

Legal Basis: Strictly necessary for service provision (no consent required under GDPR)

3.2 Functional Cookies and Storage

We may use functional cookies or local storage to remember preferences such as UI settings, dismissed prompts, theme choices, and similar product preferences.

Legal Basis: Legitimate interest / Consent

Control: You may be able to clear these values through your browser settings. Disabling them may affect your experience.

3.3 Optional Usage Analytics

Where required by law, we ask for consent before enabling optional usage analytics. These analytics help us understand aggregate product usage and improve the Service. Separate security and error-monitoring measures may still operate where necessary to secure and maintain the Service. We do not use advertising cookies or third-party marketing trackers.

Data Collected (Anonymized):

  • Pages visited
  • Features used
  • Time spent
  • Navigation patterns
  • No personally identifiable information (PII)

Legal Basis: Consent where required by law, otherwise our legitimate interests where permitted for limited product improvement purposes

Control: Browser settings and product controls where available

Third-Party Analytics: We do not use Google Analytics, Facebook Pixel, or similar advertising trackers on the product.


4. Cookies We Do NOT Use

We do not use:

Advertising Cookies - No targeted advertising
Cross-Site Tracking - No tracking across websites
Social Media Tracking - No Facebook, LinkedIn, Twitter pixels
Third-Party Marketing - No data sharing with advertisers
Behavioral Profiling - No detailed user profiling


5. How to Control Cookies

5.1 Browser Settings

All browsers allow cookie control:

Google Chrome:

  1. Settings > Privacy and Security > Cookies
  2. Choose blocking level
  3. View and remove cookies

Firefox:

  1. Settings > Privacy & Security
  2. Choose cookie policy
  3. Manage Data to remove cookies

Safari:

  1. Preferences > Privacy
  2. Manage Website Data
  3. Remove specific cookies

Edge:

  1. Settings > Cookies and Site Permissions
  2. Manage and delete cookies

Note: Disabling essential cookies will prevent you from using the Service.

5.2 Do Not Track (DNT)

  • Some browsers offer a "Do Not Track" setting
  • There is no uniform industry standard for DNT handling
  • We continue to honor choices you make through browser controls and any consent tools we provide

6. Cookie Lifespan

CategoryLifespanJustification
Session CookiesUntil browser closesTemporary authentication
Authentication7 daysBalance security and convenience
Functional30 days - 1 yearRemember preferences
Analytics30 daysUsage pattern analysis

Automatic Cleanup:

  • Session cookies deleted on logout
  • Expired cookies automatically removed
  • You can manually clear cookies anytime

7. Mobile Applications

Currently: RFP.ai is a web application (no mobile app)

If We Launch Mobile Apps:

  • Similar tracking technologies may be used
  • You will be notified and can control settings in-app
  • This policy will be updated accordingly

8. Third-Party Cookies

8.1 Service Providers

Some third-party services we use may set cookies or collect similar technical data in connection with their services:

Cloudflare:

Stripe (Payment Pages Only):

OAuth Providers (During Login Only):

  • Google, Microsoft: Set cookies on their login pages
  • We do not control these cookies
  • Refer to their cookie policies

8.2 Embedded Content

We do not embed:

  • YouTube videos (no tracking)
  • Social media feeds
  • Third-party iframes
  • External widgets

9. Your Consent

9.1 Consent

Where we use non-essential cookies or similar technologies that require consent, we will request that consent before enabling them.

9.2 Withdrawal

You can withdraw consent by adjusting your browser settings, clearing cookies, or using any product controls we make available.


10. Data Protection

10.1 Security

Cookie data is protected by:

  • Secure flag (HTTPS only)
  • HTTP-only flag (prevents JavaScript access where appropriate)
  • SameSite attribute (CSRF protection)
  • Encryption for sensitive cookies

10.2 Data Minimization

  • We collect only necessary cookie data
  • Analytics is anonymous (no PII)
  • Regular review and deletion of unnecessary cookies

10.3 Retention

  • Cookie data retained as specified in cookie lifespan table
  • Analytical data: Aggregated and anonymized after 90 days
  • Individual cookie data: Deleted upon expiration

11. Changes to This Cookie Policy

We may update this Cookie Policy to reflect:

  • New cookie usage
  • Changes in technology
  • Legal requirements
  • User feedback

Notification:

  • Updated "Last Updated" date
  • Material changes: Email notification + in-app notice
  • 30 days notice for significant changes

Acceptance:

  • Continued use after notification = acceptance
  • You can withdraw consent and stop using Service

12. Your Rights

Under GDPR and other data protection laws, you have the right to:

Be informed about cookies (this policy)
Access information about cookies we set
Rectify incorrect cookie data
Erase cookies at any time
Restrict non-essential cookies
Object to analytics cookies
Withdraw consent for optional cookies

Exercise Rights: [email protected]


13. Cookies and Children

  • Our Service is not directed at children under 16
  • We do not knowingly collect cookies from children
  • Parents: Contact us if you believe your child has been using our Service

14. International Users

EU/EEA Users:

  • Full GDPR compliance
  • ePrivacy Directive compliance
  • Consent required for non-essential cookies

UK Users:

  • UK GDPR and PECR compliance
  • Same protections as EU users

Other Jurisdictions:

  • Compliance with local cookie laws
  • CCPA (California): No sale of cookie data

15. Questions and Contact

15.1 Cookie Questions

Email: [email protected]
Subject: "Cookie Policy Inquiry"

15.2 Data Protection Contact

Email: [email protected]

15.3 Supervisory Authority

If you believe we have violated cookie laws:

Netherlands (Our Location):
Autoriteit Persoonsgegevens
Website: https://autoriteitpersoonsgegevens.nl

Your Country:
Contact your local data protection authority


16. Summary Table

Cookie CategoryPurposeCan Be Disabled?Third-Party?
EssentialSecurity, authenticationNoSome infrastructure providers may be involved
FunctionalPreferences, UXUsually yesNo or limited service-provider support
AnalyticsDiagnostics and performance insightsWhere applicableLimited service-provider support
AdvertisingN/AN/ANo - Not Used

Our Promise:

  • Transparent cookie usage
  • No advertising cookies
  • No cross-site tracking
  • Browser-level control
  • Respect for privacy

Dutchcode B.V.
Trading as RFP.ai
Litserstraat 20
5275 BV Den Dungen
The Netherlands

Website: https://rfp.ai
Email: [email protected]


By using RFP.ai, you acknowledge that you have read and understood this Cookie Policy. You can manage cookies through your browser settings and any product controls we make available.

Last Reviewed: March 30, 2026
Version: 1.1